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Product Policies
- Product Policies
- Returns & Exchanges
- Reliability Partners
- Diamond Bourse
Diamonds
We guarantee that all our diamonds, whether or not they are accompanied by an independent grading report, are genuine, authentic and of accurately appraised for quality and value.
Therefore, our warranty provides coverage for defects in manufacturing only (based upon Fortrez's inspection and determination) and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. Our warranty is valid only at Fortrez.com. Improper repair or warranty service performed by someone other than Fortrez will void this warranty.
Fortrez disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this item, including merchantability or fitness for a particular purpose. This warranty gives you specific legal rights, and you may also have other rights, which vary from country to country. For instance, some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. For additional information on how to obtain warranty service, please use the contact details in the 'Contact Details' section.
Fine Jewelry
All fine jewelry purchased from Fortrez is under warranty for ninety (90) days from date of purchase. All our fine jewelry is genuine, authentic and of accurately appraised for quality and value. All gold jewelry is 18K gold and all platinum jewelry is 950PT
Our warranty covers each item of fine jewelry for defects in manufacturing only (based upon Fortrez's inspection and determination) and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. Our warranty is valid only at Fortrez.com. Improper repair or warranty service performed by someone other than Fortrez will void this warranty.
Fortrez disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this item, including merchantability or fitness for a particular purpose. This warranty gives you specific legal rights, and you may also have other rights, which vary from country to country. For instance, some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. For additional information on how to obtain warranty service, please use the contact details in the 'Contact Details' section.
